FAQ

What kind of fashion does Claasyoo Shop specialise in?

We specialise in affordable yet stylish women’s fashion perfect for every occasion! Our collections include:

• Crop Tops – Trendy tops for casual outings
• Day Dresses – Comfortable yet chic everyday wear
• Day Glam – Elevated pieces for special daytime events
• Going Out-Out – Show-stopping outfits for nights out
• Holiday – Vacation-ready styles
• Skirts – Versatile pieces to complete any look

Who is the typical Claasyoo Shop customer?

Our fashion is designed for style-conscious women who:

• Want trendy pieces at affordable prices
• Enjoy refreshing their wardrobe seasonally
• Need versatile outfits for both day and night occasions
• Appreciate quick delivery options for last-minute events
• Like experimenting with different styles and sizes

How long does delivery take?

We offer two shipping options to suit your needs:

1. Standard Shipping (£12.95) – Via DHL/FedEx, arrives within 10-15 business days after dispatch (1-2 day processing)
2. Free Standard Shipping – Via EMS for orders £50+, arrives within 15-25 business days after dispatch

All orders take 1-2 business days to process before shipping.

Do you ship worldwide?

Yes! We ship globally except to some remote areas and parts of Asia. You’ll receive tracking information as soon as your order ships.

Are there any customs fees?

International customers may be subject to customs fees depending on your country’s regulations. These fees are the customer’s responsibility.

How can I get free shipping?

Simply spend £50 or more to qualify for free standard shipping via EMS! This is perfect when building your seasonal wardrobe with multiple pieces.

✨ Style Tip: Order multiple sizes or colors to find your perfect fit and return what doesn’t work – our free shipping makes this easy!

What’s your return policy?

Not completely in love with your purchase? No problem! We offer:

• 15-day returns from date of delivery
• Items must be unworn with original tags attached
• Visit our Returns page for full details

How do I return an item?

Please email our customer service team at [email protected] with your order details and reason for return. We’ll provide return instructions.

What payment methods do you accept?

For your convenience, we accept:

• Visa
• MasterCard
• JCB
• PayPal

Is my payment information secure?

Absolutely! We use industry-standard encryption to protect all your payment information.

Do I need an account to shop?

No, you can check out as a guest. However, creating an account makes future purchases faster and lets you track your order history.

How can I contact customer service?

Our fashion-loving team is always happy to help! Email us at [email protected] with any questions about your order.

Where is Claasyoo Shop located?

Our company address is:
72 Great Horton Rd, Bradford, GB BD2Y 3RA